Contact Us

Corporate ​Headquarters:

Liberty Mutual Insurance
175 Berkeley Street
Boston, Massachusetts 02116
Phone: 617-357-9500


Our Business:


General information and feedback:

  • Customer Service

    Phone: 1-800-290-8206
    M-F 8am - 10pm ET
    Sat: 8am - 8pm ET
    Sun: 11am - 5pm ET
    Email: Customer Service
    Tweet Us
    @AskLiberty for customer service related concerns or inquiries.

  • Claims

    If your question pertains to the status of a claim, please log in to your account or call us:

    Phone: 1-800-2CLAIMS
    (1-800-225-2467)

    Available 24 hours/7 days a week

  • Sales

    ​​​Phone: 1-888-323-4487
    M-F:  7 am -1 am ET
    Sat: 7 am - 11:30 pm ET
    Sun: 9 am - 10 pm ET

  • Roadside Assistance

    ​Phone: 1-800-426-9898 (24/7)

    Additional charges apply if your policy does not include the towing and labor coverage. Applies to mechanical breakdowns and disablements. Towing related to accidents would be covered first under your collision or comprehensive coverage, or under towing and labor if your policy does not include collision/comprehensive.

  • Our Locations

    ​Your Liberty Mutual office has customer service and sales representatives who are happy to help you.
    Find a Liberty Mutual local office.

  • Policyholder Services

    Phone: 1-800-451-7065
    M-F: 8 am - 6 pm ET
    Contact Policyholder Services

  • Mailing Address

    ​Liberty Life Assurance Company of Boston
    100 Liberty Way
    Dover, NH 03820