September 23, 2013
In order to provide beneficiaries with quick and easy access to important claim documents and information, Liberty Mutual Insurance’s Group Benefits unit has launched a new online capability for group life insurance beneficiaries.
Through a secure link provided by Liberty Mutual Insurance, the beneficiary can access a range of resources, including:
- Claim forms with step-by-step instructions on how to complete and submit information to receive benefits
- A guide summarizing the activities and resources that can help a beneficiary settle a loved one’s affairs
- A summary of the financial, legal and grief counseling services available to beneficiaries
- An overview of financial tools available for managing a policy’s proceeds
“The site harnesses technology to provide group life beneficiaries with an immediate source of practical information and resources, ultimately speeding the claims process,” notes Heather Luiz, director of product management at Liberty Mutual’s Group Benefits operation. “Now beneficiaries don’t have to wait for critical documents, which means they have faster access to what are often essential benefits.”
In addition to this new capability, Liberty Mutual Insurance offers a breadth of resources and support to beneficiaries, including sensitive and dedicated case managers to guide beneficiaries through the claims process, and services to help beneficiaries cope with grief, legal and financial issues.
Benefits consultants and brokers can get more information by emailing GroupBenefits@LibertyMutual.com
About Liberty Mutual Insurance
"Helping people live safer, more secure lives" since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and the third largest property and casualty insurer in the U.S. based on 2012 direct premiums written as reported by the National Association of Insurance Commissioners.
Liberty Mutual Insurance also ranks 81st on the Fortune 100 list of largest corporations in the U.S. based on 2012 revenue. As of December 31, 2012, Liberty Mutual Insurance had $120.1 billion in consolidated assets, $101.5 billion in consolidated liabilities, and $36.9 billion in annual consolidated revenue.
Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, group life, reinsurance, surety, individual life and annuity products. Liberty Mutual Insurance (www.libertymutualinsurance.com) employs more than 50,000 people in approximately 900 offices throughout the world.
